Please read this policy carefully before purchasing any course.
Digital Products
Due to the digital nature of our educational programs, refunds may not be available once course access has been provided.
Live Programs
Refund requests for live training programs will be handled according to the specific terms communicated during enrollment.
Technical Issues
If you experience genuine technical issues preventing access to your purchased course, we will make every reasonable effort to resolve the issue.
Incorrect Payments
Duplicate or incorrect payments will be reviewed and refunded where applicable.
Contact
For refund-related questions, please contact ARTEK Education before raising disputes with your payment provider.